Add a MX record
Make sure your email works correctly by setting up your MX (Mail Exchanger) records in your DNS zone file. If your domain is using Parallax Web Design nameservers and your email service is through Parallax Web Design, we’ll add the necessary MX records for you. Adding new MX records may interfere with any existing MX records for your current email service.
- Log in to your Parallax Web Design Domain Control Center. (Need help logging in? Find your username or password.)
- Select your domain to access the Domain Settings page.
- Under Additional Settings, select Manage DNS.
- Select Add under the records table.
- Under Type, select MX.
Note: A domain can only use one email service at a time. For example, you can use Office 365 or Google email on a domain, but you can’t use both email services on the same domain.
- Enter the details for your MX record:
- Host: The domain or subdomain for the MX record. Most mail servers will use @ for the host, but you can also use a subdomain, such as www or mail.
- Points to: The mail server’s address, such as smtp.secureserver.net.
- Priority: The order in which the record is evaluated and used. Lower priorities will be read before higher priorities.
- TTL: How long the server should cache information. The default setting is 1 hour.
- Select Save to save your new MX record.
Please allow up to 48 hours for your changes to take full effect globally.
- Confirm your MX records are setup correctly by sending yourself a test email. Remember, DNS changes can take up to 48 hours to take effect.
- Need to make some changes to your MX records? Make the edits you need at any time.
- Create a template to quickly assign DNS records to your domains.
- Keep your domains organized with folders and preset profiles.